CUSTOMERS
MachMerchant has been designed keeping the customer in mind. It is equally easy for your customer to transact through the system, as it is for you to manage your customers’ information based on different parameters
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- Manage & Control Customers' account and information
- Provide authoritative access to each customer for using his/her personalized interface of the system
- Create and Manage Customer Groups
- Eliminate your tedious task of managing orders as you can receive all customer orders in one administrative console
- Customize the options of assigning products, pricing, tax, and preferred carrier for each customer
- Using MachMerchant, there are two ways your customers can place an order:
- They can place the order directly online using their own personalized interface
- They can fax the order to you, which in turn can be entered into MachMerchant
- Monitor and Control all customer order details and the orders' current status reports
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